Effective Date: December 1, 2025
Thank you for shopping with Rocket Performance Products! Below you’ll find details about how we handle shipping and delivery of your orders.
1. Order Processing
- Orders are typically processed within [1–3 business days] after payment confirmation.
- Orders placed on weekends or holidays will be processed on the next business day.
- You will receive an email confirmation with tracking details once your order has shipped.
2. Shipping Methods & Carriers
We use reliable carriers such as UPS, FedEx, USPS, and DHL depending on your location and the size/weight of your order.
- Standard Shipping: Estimated delivery within [3–7 business days].
3. Shipping Rates
- Shipping costs are calculated at checkout based on weight, dimensions, and destination.
4. Order Tracking
Once your order ships, you will receive an email with a tracking number. You can use this to follow your package’s progress until delivery.
5. International Shipping & Customs
- Customers are responsible for any customs duties, taxes, or import fees required by their country.
- Rocket Performance Parts is not responsible for shipping delays caused by customs processing.
6. Delivery Issues
- Please ensure your shipping address is accurate and complete. We are not responsible for lost packages due to incorrect addresses.
- If your order is lost, stolen, or damaged in transit, please contact us within [10 days] of the delivery date for assistance.
7. Oversized or Special-Order Items
Some oversized, heavy, or special-order items may require additional shipping time or freight delivery. These details will be noted on the product page.
8. Contact Information
For shipping-related questions, please contact us:
- Message Us
- (315) 573-1501