FAQs

Effective Date: September 26, 2025

1. What types of parts do you sell?

We specialize in performance and racing auto parts, including engine components, suspension, exhaust systems, and accessories. Many of our products are designed for track use only.

3. Do you offer installation services?

No. We are an online parts retailer only. We recommend having parts installed by a qualified professional mechanic or performance shop.

4. Are your parts street-legal?

Some parts are for off-road use only and may not be legal for street use or emissions-controlled vehicles. Please check local and federal regulations before purchasing or installing.

5. What payment methods do you accept?

We accept major credit/debit cards, PayPal, Shop Pay, and other secure payment methods available through our checkout system.

6. How long does shipping take?

• Standard shipping: 3–7 business days (U.S.)
• LTL Freight items (When you place your order we will authorize payment and hold payment capture until we contact you with shipping cost. If you approve, we will fulfill your order and capture your payment)

   

• Expedited shipping: 2–3 business days (U.S.)

   

• International shipping varies by destination.(Currently we only ship to United States Customers)

   

7. Can I track my order?

Yes! Once your order ships, you’ll receive a tracking number via email so you can monitor delivery progress.

8. What is your return policy?

Unused, unopened items can be returned within 30 days of delivery. Some items (like electrical parts, special orders, and clearance products) are non-returnable. Please see our [Return & Refund Policy] for details.

9. Do your products come with a warranty?

Unless specified otherwise, most parts are sold as-is without warranty. Manufacturer warranties, if applicable, are handled directly through the manufacturer. Please see our [Warranty Disclaimer & Product Use Policy].

10. How can I contact Rocket Performance Parts?